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Privacy Policy

Last updated October 29, 2026

1MERCADO Shopping respects your privacy and processes personal data in line with the Philippine Data Privacy Act of 2012 (R.A. 10173).

Information we collect

Account details you give us (full name, username, email, mobile number, city), payout details (GCash, Maya or bank account name and number), order and delivery details, and messages you send to support.

How we use it

To create and secure your account, process grocery orders and deliveries, calculate and release rewards, process payouts, answer support requests, and meet legal obligations.

Sharing

We do not sell your data. We share only what is needed with payment channels, delivery partners and authorities when required by law. Your sponsor and network may see your name and member code.

Storage and security

Data is stored on secured cloud servers with access controls. Only authorized administrators can view member records.

Your rights

You may request access, correction, or deletion of your data, and object to processing, by contacting support. Some records (such as payout and order history) must be kept for legal and accounting purposes.

Contact

Questions about privacy: message support from your dashboard or call/text 0955 4222 425.